Privacy Policy

Last updated: 24 July 2026. This policy covers the GroundingGeo website (groundinggeo.com) and GroundingGeo products. The live product today is the Shopify app; other platforms are on a waitlist and do not yet process store data beyond voluntary waitlist contact.

Who we are

GroundingGeo (“we”, “us”) helps businesses publish verified Generative Engine Optimization (GEO) guides such as /agents.md so AI agents can recommend them accurately. Contact: support@groundinggeo.com.

Information we collect through Shopify

When you install the Shopify app, we access store data permitted by the scopes you approve, which currently include:

• Read products and content (for storefront analysis and readiness scoring)
• Read and write themes (to publish or revert baked GEO templates such as agents.md when you choose)

We store Shopify session/auth tokens needed to operate the embedded app, plus per-shop configuration such as your seven-pillar GEO profile and related scores.

Information we collect from merchants and waitlist contacts

Profile text and toggles you enter in the dashboard, support emails you send us, waitlist inquiries (email and optional platform notes), and operational logs of app usage (for example deploy/rescan events). We do not ask merchants to paste customer personal data into the app.

Information about storefront visitors

Public GEO files (for example /agents.md) are static theme assets served by Shopify’s CDN when published via the app. We do not place GroundingGeo tracking cookies on buyer devices via those files. If an AI agent follows a verification link we bake into a manifest, we may log the request (User-Agent, timestamp, shop domain) for crawl attribution once that endpoint is live. That endpoint does not collect buyer checkout or identity data.

How we use information

We use collected data only to:

• Provide, secure, and improve GroundingGeo products
• Authenticate merchants and sync configuration
• Compile and publish merchant-approved GEO manifests
• Respond to support and waitlist requests and meet legal obligations

We do not sell personal data.

Retention

For the Shopify app, we retain shop configuration and sessions while the app is installed. After uninstall, Shopify sends a shop/redact webhook (about 48 hours later, only if the app is still uninstalled). We then delete associated shop configuration, profile, event logs, and session records. Uninstall alone also clears session tokens immediately via the app/uninstalled webhook.

Already-published theme content (for example a custom templates/agents.md.liquid override) is not removed automatically on uninstall — Shopify revokes API access before we can edit the theme. While the app is installed you can use Revert to Shopify default agents.md in the dashboard to remove the override so Shopify’s native auto-generated file is served again.

Waitlist emails are kept until you ask us to delete them or we no longer need them for launch outreach.

International transfers

Infrastructure may be hosted in the United States or other regions via our cloud providers (for example Cloudflare and our database host). By using the app or site you acknowledge processing may occur outside your country of residence.

Your rights & contact

You may request access, correction, or deletion of data we hold by emailing support@groundinggeo.com. Uninstalling the Shopify app also triggers uninstall webhook cleanup for shop sessions and, after shop/redact, shop configuration.